Cross Functional Flow Diagram

When to create:

  • To show the clear responsibility of each step in a flow diagram.
  • To show the owner of each step in a flow diagram. Here, owner means the system, department, BU, Team, etc.
  • To show the various stages/timeline in a flow diagram.
  • To understand the complete flow of a process along with the involved systems and stage

Points to be considered:

  • Create cross functional in multiple layers (L1, L2 & L3)
  • First layer (L1) will provide the information of high level steps and their owners.
  • To show the details of a particular step/process use another layer(L2 or L3) and don’t try to accommodate all involved steps into first layer itself.

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